Frequently Asked Questions

Ordering & Shipping

When will my order ship?

Orders typically ship within 2–3 business days. You’ll receive a confirmation email with tracking info as soon as it’s on the way.

Do you offer expedited shipping?

Yes. Expedited options are available at checkout.

Where do you ship?

We currently ship within the continental US!

RETURNS & EXCHANGES

What’s your return policy?

Unused, unworn items can be returned for 14 days for a store credit. Items must be in original condition with tags attached.

How do I start a return?

Easy. Email us at hello@shoplemuse.com with your order number.

Do you offer exchanges?

Yes—if the item is still in stock. Email us with your request and we’ll walk you through it.

Is return shipping free?

We offer free returns for store credit. For a full refund, return shipping is deducted from the total.

Contact & Support

How can I contact you?

Email us anytime at hello@shoplemuse.com. We typically respond within 24 hours!

Do you work with influencers or collaborators?

We’re always open to creative partnerships. Send us your info and socials to hello@shoplemuse.com